This serves as an extra security measure for your Clozen account. You have the flexibility to enable Two-Factor Authentication at any moment by going to My Settings. You can opt for verification via Google Authenticator or Email.

Authentication with Google Authenticator

  • Step 1 : Download the Google Authenticator app on your phone if you haven't already.
  • Step 2 : Log in to from your computer or tablet and enter your credentials. During the two-step authentication, select "Google Authenticator" as the method.
  • Step 3 : Open the Google Authenticator app on your phone and scan the QR code displayed on the computer/tablet screen.
  • Step 4 : Enter the verification code and click Submit.
  • Step 5 : Two-Factor Authentication with Google Authenticator is now activated! For each login, simply open the Google Authenticator app and enter the verification code provided.

Authentication by Email

  • Step 1 : Log in to and enter your credentials. During the two-step authentication, select "Email" as the method.
  • Step 2 : Enter the verification code you just received by email and click Submit. Don't forget to check your spam folder if you haven't received the email in your inbox.
  • Step 3 : Two-Factor Authentication by Email is now set up! For each login, simply enter the verification code sent to you via email.

Respect of your privacy

Your data is securely stored on our platform. Visit our Privacy Policy if you wish to know how we handle your data.


  • In case you receive a code via email without initiating any recent changes to your Clozen account, please reach out to our Support team.
  • Take the time to check your Google and Facebook accounts as well.
  • You can deactivate Two-Factor Authentication at any time, but it's not recommended! Remember that it enhances the security of your account.
    If you wish to deactivate this option, go to My Settings and click Deactivate.

If you encounter an issue during verification

You can contact our Support from Monday to Friday, and we will try to find a solution together.