How to assess the condition of an item
The condition of each item sold on the Clozen platform is clearly shown in the product listing. Here is how to understand the condition of each item:
- New with tags
New item never worn/used with tags and/or in its original packaging. - New without tags
New item never worn/used without tags and without original packaging. - Very good condition
Occasionally worn/used item, may have slight imperfections that are not very visible. - Good condition
Item has been worn/used several times, has some imperfections and signs of wear that are not very visible. - Satisfactory
Item often worn/used, has some imperfections and signs of wear that are quite visible.
Good to know :
We try to ensure that sellers are as objective as possible when it comes to the condition of their item. However, if the condition of the item is significantly worse than what is stated in the listing, buyers can benefit from our Clozen refund policy.